This Privacy Policy explains how Thrivv AI ("we", "us", or "our") collects, uses, shares, and protects information when you use the Relativity mobile application and any related services (collectively, the "Service").
We collect only the information needed to operate and improve Relativity. We do not sell your personal information. You can request access, deletion, or correction as described below.
1) Information we collect
A. Information you provide
- Account information (if you create an account): such as name, email address, username, or profile details.
- Content you input: information you enter into Relativity, such as notes, preferences, saved items, or other app content.
- Support communications: information you provide when you contact us, such as your email address and the content of your message.
B. Information collected automatically
- Device and app identifiers: such as device model, operating system, app version, language, and time zone.
- App activity: screens viewed, features used, actions taken, and general usage statistics.
- Crash and performance data: diagnostic information to help us fix bugs and improve reliability.
- Approximate location (optional): approximate location may be inferred from IP address for security, analytics, or localization. Relativity does not collect precise GPS location unless you enable a feature that requires it and grant permission.
C. Information from third parties
Relativity may use third-party services for app functionality and operations such as analytics, crash reporting, cloud hosting, or payments. These providers may process limited information on our behalf in order to provide their services to us.
2) How we use information
We use information to:
- Provide and operate the Service
- Maintain security, prevent fraud, and enforce our terms
- Improve performance, fix bugs, and develop new features
- Personalize your experience, such as remembering settings
- Communicate with you about updates, support, and important notices
- Comply with legal obligations
3) How we share information
We may share information in the following situations:
- Service providers: with vendors who process data for hosting, analytics, crash reporting, customer support, or payments, under contractual obligations to protect it.
- Legal and safety: if required by law or to protect rights, safety, and security, including responding to lawful requests.
- Business transfers: if Thrivv AI is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
- With your direction: when you choose to share content or connect third-party integrations.
Thrivv AI does not sell your personal information.
4) Data retention
Thrivv AI retains information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and how it is used. You may request deletion as described below.
5) Your choices and rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent where processing is based on consent.
To exercise these rights, contact info@thrivvai.com. Thrivv AI may need to verify your identity before fulfilling requests.
6) Permissions and device controls
Relativity may request device permissions such as notifications, camera, photos, or location depending on the features you use. You can enable or disable permissions through your device settings. Some features may not work properly without required permissions.
7) Security
Thrivv AI uses reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and Thrivv AI cannot guarantee absolute security.
8) Children’s privacy
Relativity is not directed to children under 13 and Thrivv AI does not knowingly collect personal information from children. If you believe a child has provided personal information to Thrivv AI, contact info@thrivvai.com and Thrivv AI will take appropriate steps to delete it.
9) International users
If you use the Service from outside the country where Thrivv AI or its service providers maintain systems, your information may be processed and stored in another country. Thrivv AI takes steps to protect information in accordance with this Privacy Policy and applicable law.
10) Changes to this Privacy Policy
Thrivv AI may update this Privacy Policy from time to time. If changes are material, Thrivv AI will update the effective date at the top of this page and may provide additional notice within the app or on the website.
11) Contact us
For questions or requests related to privacy, contact:
Thrivv AI
Email: info@thrivvai.com